Effective Date: 17th March 2024
Zambian Online Education Company (“Eskulu”, “we”, “us”, or “our”) is committed to protecting the privacy of all users (“Users”, “you”, or “your”) of our applications and websites, including ‘Eskulu for Teachers’, ‘Eskulu for Parents’, our schools app, www.eskulu.com, and www.zedpastpapers.com. Our mission is to accelerate the use of Information and Communication Technology (ICT) in the education sector in Zambia by providing innovative and personalized learning experiences.
This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our Services and tells you about your privacy rights and how the law protects you.
1. Collection of Your Information
We collect information that you provide directly to us, as well as information that is automatically collected through your use of our Services.
Information You Provide:
For Teachers: Information related to the creation and customization of AI assistants, including but not limited to your teaching preferences and materials.
For Parents: Information about your children, including academic performance and location, to enhance safety and engagement in their education.
For Schools: Data related to classroom performance and analytics for monitoring and improvement purposes.
Automatically Collected Information:
Usage Data: Details of how you use our services.
Technical Data: Including but not limited to your IP address, browser type, and device information.
2. Use of Your Information
The information we collect is used in the following ways:
To provide, maintain, and improve our services.
To enhance the safety and security of our users, especially students.
To personalize the learning experience through AI-driven insights and recommendations.
For legal compliance and to prevent potential harm.
3. Disclosure of Your Information
We do not share your personal information with third parties except as described in this Privacy Policy or with your consent. This may include:
For legal reasons, if we believe disclosure is necessary to comply with a law, regulation, or legal request.
To protect the rights, property, or safety of Eskulu, our users, or the public.
4. Consent and Your Rights
Your privacy is paramount. We do not store personal information without obtaining your consent. You have the right to:
Access the information we hold about you.
Request correction of any inaccurate information about you.
Request deletion of your personal information, subject to certain exceptions.
Withdraw consent at any time, where we rely on consent to process your information.
5. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Children’s Privacy
Our services are designed with the safety and privacy of children in mind. We do not knowingly collect personal information from children without proper parental consent.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@eskulu.com
Address: Shop 135, Kalundu Market, Lunsemfwa Road, Kalundu, Lusaka
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.